GTMC-Learning Experience Manager-Shanghai

JOB PURPOSE:

Ÿ   Provide effective training plan for field-force team and support field-team to achieve GBU/BU target.

Ÿ   Design solutions according to the needs of business departments, provide standard or customized training courses, actively follow up training and evaluate training results.

KEY ACCOUNTABILITIES/RESPONSIBILTIES:

Ÿ   Support NHT (New Hire Training ) work

−      Cooperate with BU to complete NHT work, assist in revising and updating training courses, track and evaluate training results

−      Track the behavior change of trainees, evaluate the training effect and provide feedback

−      Implement the training plan (involve the standard course and the training program) in the regional

−      In charge of Training Record ordely.

Ÿ   Support GBU/BU related training programs

−      Support BU product strategy training

−      Support standard course training as per Learning Roadmap

−      Support Omni-Channel course training

−      Other ad-hoc training as assigned

Ÿ   Tracking training results

−      Be responsible for the training effectiveness and quality improvement

−      Track the behavior change of target employees/field force team, provide feedback after field coaching as allocated

−      Provide relevant guidance for field-force to improve their professional capabilities

Ÿ   Assessment

−      Regularly communicate with BU and update the online test question bank

−      Provide assesment report and communicate with training team and BU in time

−      Based on the assessment report, provide suggestions, carry out and track the implementation

−      DM capability assessment

JOB-HOLDER ENTRY REQUIREMENTS:

Education:

Bachelor degree or above, pharma related prefered.

Experience & knowledge:

Ÿ  Proven learning / training delivery experience, with solid skill in digital/GenAI, or

Ÿ  At least 3 years pharma field force experience   

Ÿ  At least 3 years of pharmaceutical field force management experience or market management experience

Ÿ  Project management experience (preferred)

Core competencies:

Ÿ  Good presentation skill

Ÿ  Excellent communication skill, good planner and organizer

Ÿ  Be able to work under pressure

Ÿ  Good at coaching and assessment

Ÿ  English as working language