Manager Patient Affair and Diagnostics

​About the job

To drive best-in-class patient experience and Sanofi Diagnostics ambition, foster Sanofi unique value proposition to patients and ecosystem key stakeholders.

Understanding of our patients, customers & stakeholders will be key – especially understanding the patient affair and diagnostics industry and ecosystem, and how partnership, diagnostics, service and access strategy and initiatives can support patients achieving their health outcome goals.

The role will internally interface with SC cross-functional team and externally with ecosystem key stakeholders。

Compliances standards must be upheld to industry and Sanofi standards.

​KEY ACCOUNTABILITIES:

–   Patient-centric champion in the project

• Join and contribute to Patient Affair & Diagnostic strategy discussion in each TA
• Design, implement, manage and coordinate the Patient Affair & Diagnostic initiatives in each TA
• Act as Patient Affair & Diagnostic advocate in responsible projects

–   Collaboration

• Build effective working relationship with relevant internal and external stakeholders
• Timely communication internally and externally

–   Operational delivery

• Lead projects execution, track project status and manage risks to ensure on-time and quality delivery
• Monitor projects implementation process to ensure performance achieved and compliance alignment
• Manage the project budget and project execution per design and related SOPs
• Leverage digital platform to enrich projects and enhance its impact
• Field visit to monitor projects operation, visit external stakeholders to get doctor/nurse/patients insights
• Develop project kits for internal team or business team training, develop project related materials
• Organize project training meeting, project summary meeting and internal project discussion meeting, etc
• Analysis project report and tracking project outcomes
• Feedback on status and continuous improvement area of project execution

–   Other special requirements for this role are defined based on business and team priorities.

About you

Education:

Master or other advanced healthcare degrees are preferred. Background in clinical and basic medical is a clear plus.

Experience & knowledge: 

–   Master or Bachelor degree in medical or science

–   4+ years in the Medical industry and familiar with on patient affair and diagnostics insight and unmet needs

–   6+ years in in the patient

Core competencies:

–   Ability to collaborate and build solid working relationships cross-functionally

–   Strong sense of ethics and business integrity

–   Strong analytical and communication skills, both verbal and written

–   Excellence in English language, verbally and written