Associate Director of Affordability - COE - PB

Job title:   Associate Director of Affordability - COE – PB

• Location: Cambridge, MA
  

About the job:

At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science.

As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies.

The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

About the Team:

The Sanofi Patient Support Services (PSS) Affordability Center of Excellence (COE) is a team whose mission is to design and govern modular, flexible and scalable affordability solutions that deliver measurable value for both patients and the enterprise, while evolving with a rapidly changing policy and payer landscape.

Our team operates as strategic partners, program architects, operators, and problem solvers.

We are seeking an Associate Director for copay to join our team.

Position Overview:

As the Associate Director of Affordability in the newly formed Center of Excellence (COE) within Patient Support Services (PSS), you will be responsible for our copay program(s) for existing and upcoming launch assets. This role ensures that the affordability offerings are effectively implemented and evolve in response to market dynamics, supporting patient access to therapies. This role will oversee the management of affordability education to both patients and call center agents, copay vendor relationships and work closely with internal and external stakeholders to optimize affordability initiatives.

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

• Build and operationalize best-in-class financial assistance program(s) for patients.

• Identify opportunities to streamline processes, leverage technology and champion continuous improvement.

• Provide direction and guidance to copay vendor(s) on day-to-day program operations.

• Manage patient case escalations

• Identify and provide analysis and performance review of programs.

• Plan, develop and coordinate Quarterly Business Reviews (QBRs).

• Present program performance to internal teams (PSS and Brands).

• Operate as the subject matter expert for the patient services affordability programs.

• Work collaboratively across the PSS team and cross-functional partners to maintain alignment of Patient Services objectives.

• Understand the impact of industry policy changes or service offerings that impact our financial support programs.

• Be an active leader on the Patient Services leadership team as we build our best-in-class patient experience model.

• Be a leader for change.

About You:

Basic Qualifications:

• BA/BS degree in Business Administration, Healthcare, Healthcare Management, Public Health, Life Sciences, or a related field required.

• 7+ years experience in affordability program management, patient support services, case management, or a related field within the pharmaceutical or healthcare industry.

• Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.• Ability to travel up to 25% of time.

Preferred Qualifications:

• Experience in patient program consolidations and/or conversions.

• Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.

• Advanced degree (MBA, MFin) preferred.

• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.

• Experience working in cross-functional roles and collaborating leadership.

• Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.

• Strong organizational skills with the ability to adapt to change in a high-energy and fast-paced environment.

Why Choose Us?

• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.

• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.

• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

• Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.

• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.

• Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

#GD-SG  
#LI-GZ

#LI-Onsite

#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.