O2C Cash Application Receivables and Revenue Management Protege (Mandarin Speaker)

Our organization in Kuala Lumpur is growing fast, and we're always looking for talented professionals to join our Order to Cash service line.

Why join our team?

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope.

As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Our function at a glance:

Our O2C team to handle the following activities:  

1.   Master data Management 

2.   Sales orders Management 

3.   Requests and Disputes Management 

4.   Credit Risk and Credit Data Management  

5.   Collections and Customer Contact Management 

6.   Cash Application and Receivables Management  

7.   AR related Month-end Closing, Reporting and Non-trade Invoice Management  

These operations are critical for customers & patients products fulfillment, accurate accounting, generating cash flow, customer satisfaction.

Connect with us if you are…

• An expert in global processes (master data, sales orders administration, claims, credit, collection, reporting, process mining and data analytics), looking to share your knowledge.

• A professional who thrives in an international environment, where you can develop your talent and realize ideas and innovations within a dynamic team of experts.

• An agent for change, looking to develop new ways of working and driving company performance through continuous improvement that increases the company’s working capital.

• A person eager to be part of our transformation to make Sanofi best in class, while contributing to the company’s results so they can be reinvested to support our purpose: We chase the miracles of science to improve people’s lives.

JOB PURPOSE:

The O2C Protege is a very interesting role responsible for the processing of transactions related to the Order to Cash process such as Customer Master Data, Credit Management, Invoicing, Cash Application, Collection, and any other task assigned by the management. This position will provide the successful candidate a unique opportunity to learn the various processes in the O2C team and gain exposure working with Country Finance teams across the countries supported by O2C. This role is based in Petaling Jaya, Malaysia.

The Order to Cash team works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and other front line teams

Countries supported by O2C currently:

Australia, New Zealand, Malaysia, Singapore, Thailand, China, Hong Kong, Taiwan, Japan, South Korea, Greater Gulf, Philippines, Vietnam.

ORGANIZATIONAL CONTEXT:

SBO O2C

KEY ACCOUNTABILITIES:

·         Support the customer master data maintenance task such as creation of new customer

·         Post payments received from customer (cash application)

·         Perform daily sales orders reconciliation (if supporting Malaysia and Singapore)

·         Support collection activities such as sending Statement of Account

·         Assist in month-end closing activities and reporting (AR Aging report, GL Reconciliation, and etc.)

·         Check mailbox and handle enquiries from stakeholders & customers

·         Perform any other tasks assigned by Team Manager 

JOB-HOLDER ENTRY REQUIREMENTS:

Language

·       Proficient in English and Mandarin communication skills, both verbal and written

Functional Skills

·       Working Experience is not required as training will be provided

Technical

·       Knowledge of Microsoft Office, including MS Excel

Interpersonal

·       Self-motivated and ability to work independently

Qualification

·       Minimum Qualifications: Bachelor’s Degree/ Post Graduate Diploma in Accounting/Finance/Business or equivalent

When joining our team, you will experience:

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

• An attractive, market-oriented salary and cafeteria benefits

• Flexible home office policy, with a possibility to work up to 50% of time from home / where you can easily schedule your office days

• An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks

• Your own career path within Sanofi. Your professional and personal development will be supported purposefully

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.