Hard Services Execution Supervisor

Reference no. R2856033

Position title: Hard Services Execution Supervisor

Department: Site Facility Management TOR

Location: Toronto, ON

About the job

Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people everywhere, faster. 

Within Sanofi's global Engineering & Maintenance organization, the Hard Services Execution Supervisor plays a critical role in the Facility Management department, aligned with Sanofi's Manufacturing & Supply strategy.

In this role, you will lead a team of soft and/or hard services execution technicians, overseeing operations on existing installations across a strategically important area of the company. You will serve as the preferred technical partner for the Facility Management function, ensuring contract performance across all dimensions — HSE, Quality, Performance, Deadlines, and Costs.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. 

Main Responsibilities:

Team & Operations Leadership

• Lead and manage a team of hard and/or soft services execution technicians

• Drive best practices and standardize ways of working at the Manufacturing & Supply site level

• Manage people performance, talent development, and team growth

Facility & Maintenance Management

• Oversee hard and/or soft services to ensure facilities provide a safe and compliant environment

• Plan and execute preventive and corrective maintenance schedules using a CMMS or equivalent system

• Accurately document all maintenance activities within the CMMS

• Work closely with Facility Management partners to ensure seamless service delivery

• Work closely with Process Team to support Site Issues when required

• Attend +QDCI as the Lead for FM

• Direct Supervision of Internal Trades / External Vendors

• Review and Approve Work Order Completion

Compliance & Quality

• Ensure full compliance with company policies, SOPs, cGMP, and OSHA requirements

• Manage anomalies and CAPAs related to HSE and quality

• Respond to audits and inspections

• Ensure technical interventions by the team meet all compliance standards

• Represent the FM Department during Audits

Technical Support & Continuous Improvement

• Provide technical assistance to production and APU departments

• Support technical problem-solving, workgroups, and improvement initiatives

• Ensure compliance with contractual commitments and manage discrepancies

• Maintain operational presence during crisis situations

• Support service providers within area of expertise as needed

• Support and act as SME for Building Envelope

• Support and act as SME for Interior Building Repairs / Finishes

• Support/Lead Projects where applicable with FM scope

Financial Oversight

• Participate in cost planning and track implementation of services

About You

Education:

• Diploma or degree or equivalent combination of education and minimum 5 years of relevant maintenance planning and scheduling experience

• A degree in Mechanical, Electrical, Industrial Engineering, Chemical or related field is preferred

Experience:

• Demonstrated technical expertise in engineering and maintenance within pharmaceutical manufacturing

• Strong familiarity with pharmaceutical industry regulations

• Proven ability to master a strategic technical scope in facility management (soft and/or hard services)

• Track record of making key decisions within a technical area of expertise

Technical Skills:

• Proficiency in CMMS or equivalent maintenance management systems

• Strong knowledge of techniques and standards in facility management

• Knowledge of pharmaceutical equipment and maintenance practices

• Solid understanding of GxP and HSE activities and standards

• Technical writing and investigation techniques

Soft Skills:

• Strong listening and interpersonal skills

• Excellent communication abilities, including capacity to conduct training sessions

• Collaborative mindset with ability to work cross-functionally

Languages:

• Local language proficiency required

• Professional-level English required

Why Choose Us?  

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. 

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. 

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs. 

AI Usage

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.