Area Commercial Lead

Job title: Area Commercial Lead

Location: Bhubaneswar

About the job

As an Area Commercial Lead, the role entails developing and coordinating customer engagement plans aligned with brand strategies across the assigned area. The position is responsible for driving data-driven decision making and facilitating cross-functional collaboration to optimize customer experience and business outcomes.

About Sanofi:

Sanofi is an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Now, with its Take the Lead Strategy the objective is to make a greater impact on patients, healthcare systems, and society at large scale. This means (i)  pioneering an innovative pipeline and executing transformative launches at scale to bring life-changing new medicines and vaccines to more people, more quickly (ii) modernizing and deploying resources with agility (iii) building a sustainable business that tackles the most urgent healthcare, environmental, and societal challenges of our time 

Sanofi India  is implementing an ambitious transformation plan  aligned with our Take the Lead Strategy and Values,  with 3 main objectives (i) achieve our target growth for the Diabetes portfolio in Public and Private market (ii) Foster empowerment and autonomy at customer level to create a customer centricity approach (iii) Implement  contemporary ways of working for better efficiency

Main responsibilities:

The Area Commercial Lead, is responsible for bridging the strategy and field execution, ensuring consistent customer experience across all touchpoints while driving data-driven decision making within the organization. his role is pivotal in orchestrating omnichannel customer engagement and facilitating cross-functional collaboration to deliver superior customer value.
Strategic Planning & Execution:
Identify and develop area customer engagement plans in collaboration with Zonal Commercial leads
Drive and coordinate customer engagement initiatives by translating global/brand strategies into field tactics
Support strategic planning and ensure alignment between brand objectives and field execution
Area campaign planning with proper budget control
Cross-functional Collaboration & Liaison:
Liaise with Zonal Commercial leads (ZCL) on market development & brand engagement activities aligned with Customer Engagement Manager (CEM) and Customer experience planner (CEP)
Work in close coordination with Key Account Managers (KAMs) to ensure smooth transition of every account to the calling list of field teams for meaningful engagement
Bridge between HQ and commercial team based on analysis of campaign feedback, insight, execution KPIs and objective evaluation
Facilitate collaboration
Data-Driven Decision Support:
Support and facilitate data-driven decision-making for field teams by providing regular performance data and analytics
Alert FFs on SFKPIs of each center & monitor outcome efficiencies of efforts
Analyze campaign feedback, insights, and execution KPIs to continuously improve engagement strategies
Omnichannel Orchestration:
Play the bridge role between HQ omnichannel customer strategy and field force execution
Recognize customer channel preferences and orchestrate seamless experiences
Partner with Commercial Lead on omnichannel and KOL engagement planning and feedback
Event & Speaker Program Management:
Log speaker engagement programs & liaise with Medical Operations
Coordinate slides & documents required for sessions
 Implement regional events, speaker programs, and strategic initiatives
Agile Ways of Working:
Foster collaboration and agile work seeking to become a self-organized team
Promote continuous improvement and adaptation
Talent management
Build a strong diverse team that is future ready , agile & learning.

About you

You are a commercially focused professional with experience in business planning, customer engagement, sales force effectiveness, or commercial operations. You have strong analytical skills and use data-driven insights to improve performance and support decision-making.

You excel at collaborating across functions, influencing stakeholders, and driving execution in a fast-paced environment. You bring strong communication, project management, and leadership skills, with the ability to translate strategy into impactful customer engagement initiatives.

Experience in the pharmaceutical or healthcare industry, along with exposure to omnichannel engagement and field force support, will be an advantage.

Why choose us?
Help shape the future of care for chronic and complex conditions like a T1D, Type 2 diabetes, transplant, and cardiovascular disease.

· Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.

· Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world.

· Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.

· Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.

· Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.

· Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.

· Join a team that’s not just transforming treatment - but asking what’s next, and making it real.

· Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.