Digital Consumer Experience Design

Le contenu du poste est libellé en anglais car il nécessite de nombreuses interactions avec nos filiales à l’international, l'anglais étant la langue de travail.

Product Designer

Hybrid / Paris

As a Product Designer, you will help in realizing the vision and responsibility of providing and delivering world-class user experiences globally for Sanofi products and ecosystem. You will collaborate with a team of world-class multi-disciplinary UI/UX Designer professionals to craft and deliver product design that aligns and extends the One Sanofi Experience and Design across all patients, customers and staffs on multi-devices.

You have a passion for consumers/users, strong communication skills, and the ability to focus on big experience initiatives at the same time as crucial details. You are comfortable presenting and articulating design philosophy, principles and reasonings with data to all levels of teams. You will partner with Product and Engineering teams to develop amazing user experiences.

You must be detail oriented, responsive, flexible, and able to succeed within an open and collaborative peer environment. Top notch Product Design skills/capabilities, Human-Centered Design process and methodologies, a must.

Key Responsibilities

• Fluency and experience in the design thinking process

• Help drive and deliver product design with the unified user experience in collaboration with colleagues, business and technology; respond to organizational changes as they occur

• Integrate Design within the Consumer Experience and digital development process and be an advocate for design within Digital, partner organizations and stakeholder groups.

• Collaborate with stakeholders to define product design and experience for Sanofi Digital including continual improvement and innovation

• Drive design operational and execution excellence, while leading creative and holistic thinking at scale across diverse product releases, platforms

• Ensure CX Design brings the best creative thinking to the product/business/customer with consistency and within committed timeframes.

• Work closely with direct and indirect team members to define, document and maintain our overall user experience strategy, rollout, and maintenance for Sanofi products and digital solutions

• Evangelize and share the best practices in striving to realize and achieve the “Sanofi One Experience and Design.”

• Apply user-centric design measurement criteria and test to ensure the User Experience delivers positive results

• Document product design standards, specifications, and patterns across products systemically

• Collaborate with cross team on process improvements and tool implementation to support those processes

• Maintain and support continuous customer relationships and UX and Design opportunities

• Excellent communication, presentation, and interpersonal skills

Required Skills & Qualifications

• Bachelor's degree or equivalent work experience in Design, HCI or related field. Master’s degree in relevant field a plus

• 2+ years of UI design experience

• Experience in healthcare or life sciences domain is a plus

• Dynamic design portfolio that shows your design process, and shipped products is a must

• Demonstrated holistic and systems thinking approach to problem solving

• Experience with iterative design sprints and lean, Agile development process

• Solid Product Design skills and Human-Centered design methods in practice that meet user needs and business goals

• Demonstrated ability to navigate complex problems in developing holistic solutions for product and its UX ecosystems

• Mastery of design and prototyping tools such as Figma, Miro, Adobe creative suite and other design tools

• Knowledge and experience with Design System(s) and all various platforms human interface guidelines: iOS, Android, LMS and connected platforms

• Ability to manage multiple projects and ability to prioritize and organize to meet tasks and deadlines

• Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes, and visual/brand design

• Understanding of web technologies such HTML, CSS and JavaScript

• Excellent verbal and written communication skills with Excellent communication skills with the ability to listen, articulate positions, and advocate designs.

• Familiarity with pharma/health technology is a plus.

• Strong attention and precision to detail, especially in crafting the ideas, education across different functional teams and following through with successful execution.

• You bring the ability and interest to help lead cultural shifts in the organization including Digital transformation.

• You bring the ability and interest to help lead cultural shifts in the organization including Digital transformation.

• You have an intellectual curiosity that inspires others around you.

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