• Location: Budapest, Hungary

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, the organization has doubled in size and increased its scope. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Main responsibilities

• Create and update customer master data and customer hierarchy
• Contract & Commercial conditions management
• Maintenance (create or update) of approved Gross Price List in the system
• Create Settlement Request for off-invoice contract and monitor the process of the credit note creation.
• Analyze customer claims related to master data and find the root cause of the error

About you

Experience

• Min. 30-hour availability/week
• Strong problem solving, deductive and analytical skills
• At least 0.5-1 years’ experience in Customer service in contact with the customers
• Experience with Microsoft Excel

Hard and Soft Skills

• Ability to interact with internal clients in a professional manner
• Good communication skills
• Has an analytical approach
• Self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner
• Well-inclined towards change and has the ability to work under pressure
• Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)
• Knowledge of SAP

Education

• Ongoing university studies (active student status)

Languages

• Excellent English, Spanish language is advantage (minimum B2 level)

Why choose us?

• Work where global operations meet bold ambition – lead a 250+ team delivering critical services that directly enable life-changing treatments to reach patients across 30+ markets
• Accelerate your impact through cross-functional collaboration, international exposure, and a seat at the global O2C leadership table
• Create value from day one – drive AI adoption, digital transformation, and operational excellence at a scale that matters
• Bring bold ideas to life with cutting-edge technology, from GenAI and Agentic AI to SAP S/4HANA and advanced automation platforms
• Collaborate with curious, open-minded colleagues across borders, functions, and cultures in one of Sanofi's four strategic global hubs
• Find your place in a workspace designed for you – modern Budapest offices, flexible hybrid working, and a benefits package that supports your wellbeing and growth

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first. Office of the Year 2025 – Evolution Award Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 – Employer Branding One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025 Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 – Gold & Silver Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.

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