• Location: Budapest, Hungary

• Job Type: Permanent, Full-time, Hybrid

About the job

Our team:

Are you passionate about delivering exceptional employee services? Join Sanofi's People Services organization, a global fully integrated team with 5 Service Lines focused on service quality and delivery, providing efficient, effective and focused solutions to make life easier for employees, customers and suppliers of Sanofi. As a People Services Generalist, you will manage employee life cycle management and query handling activities, ensuring seamless operations across onboarding, job changes, international transfers, and offboarding processes.

The 5 Service Lines are:

• Purchase to Pay (including Travel & Expense)
• Account to Report
• Customer Invoicing to Cash
• People Services
• Contracting

With respect to People Services, the Business Services Center covers the following areas:

• Manage Organization & Employee Master Data
• Employee Life Cycle Management
• Query Handling
• People Services Technology Management

About Sanofi:

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities:

• Employee Lifecycle Management – Oversee end-to-end employee lifecycle activities (C2R) including onboarding, job changes, transfers, and offboarding in line with SLAs
• Ticket & Query Handling – Manage incoming tickets and direct employee queries via tickets and calls, providing Level 1 & 2 support
• International Mobility Administration – Coordinate permanent international transfers, local foreign hires, and all related documentation
• Termination & Offboarding – Administer termination processes and ensure all offboarding activities are properly executed and reflected across systems
• Document Management – Handle all employee lifecycle-related documents including preparation, collection, validation, and archiving
• Compliance & KPI Monitoring – Monitor operational KPIs and ensure adherence to Sanofi policies, guidelines, and GDPR requirements
• Knowledge Management – Maintain and update knowledge databases, ensuring effective knowledge transfer across upstream and downstream teams
• Continuous Improvement – Drive ongoing service improvements, reduce case volumes at L2/L3, enhance Level 0 self-service, and resolve operational issues in a timely manner

About you

Experience:

• Fresh graduate/early career, expressing interest in HR
• General understanding of HR processes and activities is advantage

Technical and soft skills:

• Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g., Workday is advantage
• Familiar with Ticketing Management tools (such as ServiceNow) is advantage
• User level of Microsoft Office Suite (Excel, Word etc.)
• Ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with People Services front line teams with an end-to-end mindset
• Good communication skills, attentive to customer needs & feedback
• Organized and structured to execute tasks according to deadlines, attention to details is crucial

Education:

• Degree with HR or business administration or equivalent experience

Language:

• English and German language knowledge (min. B2-C1) is a must
• Knowledge of other European language is welcome

Why choose us?

• Work where global operations meet bold ambition – lead transformation initiatives that directly enable life-changing treatments to reach patients faster

• Accelerate your career through cross-functional collaboration, international exposure, and leadership of enterprise-scale programs

• Create value from day one – drive simplification, efficiency, and measurable business outcomes aligned to Sanofi's Take the Lead strategy

• Bring bold ideas to life with cutting-edge transformation methodologies, operational excellence frameworks, and global program management tools

• Collaborate with curious, open-minded colleagues across borders, functions, and cultures as part of our expanding Business Operations unit

• Find your place in a workspace designed for you – modern offices in Budapest, flexible working arrangements, and benefits that support your wellbeing and growth

If this opportunity aligns with your experience and career aspirations, click Apply and let’s start the conversation!

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first.

Office of the Year 2025 – Evolution Award
Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 – Employer Branding
One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025
Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers
Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 – Gold & Silver
Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Discover ourCode of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people's lives. Please ensure to have read this document, before applying.