Medical Science Liaison Manager

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

About the Job:

Our Team:

The Medical Science Liaison (MSL) Manager role is to align the MSL team to the Medical strategy and ensure tactical execution of Strategic Engagement Plan. The MSL manager oversees the effective and efficient performance of individual MSLs and the MSL team tracked according to performance goals set.

The MSL Manager’s main objectives are to;

• Demonstrate value for the business and customers via coaching, developing and leading the MSL team aligned to the FOUR core accountability areas: (1) Scientific Engagement (2) Insights Generation (3) Support Data Generation (4) Internal Collaboration.

• Co-create/develop Country Medical Plans (with TA Medical Manager, Medical Director or MSL Head) and lead team execution to ensure alignment to medical priorities whilst leveraging all available MSL tools.

• Ensure individual and team performance goals are set and met through monitoring metrics, resources and budgets ensuring excellence in execution and achieving KPIs.

• Ensure continuous talent engagement and retention strategies are in place utilizing clear career pathway and development plans.

• Ensure that MSLs engage in fair and balanced scientific exchanges with key external stakeholders by maintaining relevant, robust and current clinical/scientific knowledge of healthcare landscape.

• Ensure all compliance and governance processes are adhered to.

Key Stakeholders:

• Office-based medical (medical advisor), RWE, HEVA, Pharmacovigilance, CSU, MedInfo (GMI).

• Commercial operations, Market Access, Public Affairs.

• External customers (Scientific External Experts, patient organizations, medical societies, Health Authorities, etc.)

KEY RESPONSIBILITIES

Team coaching, development and career pathway planning

• Regularly understand areas of strength and areas for development through regular coaching sessions with MSLs around the FOUR core accountability areas: (1) Scientific Engagement (2) Insights Generation (3) Support Data Generation (4) Internal Collaboration.

• Lead and guide individual and team development (clinical, technical and leadership skills) appropriately prioritizing elements of development through customized training plans.

• Consider the needs of the MSLs and the business and supports strong management of career pathway plans understanding need for talent attraction, engagement, retention and development.

• Monitor MSLs’ progress against medical and business priorities. MSL Managers inform medical leadership of progress and course correct team towards success.

• Ensure all MSLs fulfil global and corporate training requirements towards compliance on applicable internal and external policies and regulations.

Medical strategy, tactical execution & performance measurement

• Participate in development of Country Medical Plans (with TA Medical Manager, franchise medical lead & country medical heads) and align MSL initiatives and resources to medical strategic priorities.

• Translate overall priorities into specific goals and expected outcomes for target region and individual MSLs.

• Supervise MSL KOL management, territory management and overall goals and medical strategy alignment. Monitor progress and success of team territory level execution of the plans leveraging all available MSL tools (i.e. Scientific Engagement Model).

• Monitor operational efficiency to ensure balance of internal vs. external facing activities are maintained. Ensure multi-channel engagement strategies are implemented.

• Identify and support opportunities for innovation and field excellence initiatives to differentiate Sanofi medical and provide value to HCP interactions.

• Leads/supports Data Generation activities (country specific) related to our Company Sponsored Studies and Investigator Sponsored studies are supported.

Lead and communicate scientific and medical insights

• Leads internal collaboration centered around insights generation activities and ensure data, facts and observations are gathered, reviewed and analyses to be identified as insights and incorporated in strategic decision making.

• Reports and facilitates communication (meetings) on key scientific medical and clinical insights to provide value and potential impact for internal cross functional stakeholders.

• Leads insight communication (where necessary escalation) to region and global teams and closes loop back to MSL team on follow up and impact of insights to the business.

• Ensures MSLs compliantly recognize and share competitive intelligence with relevant internal stakeholders.

About You:

Education

• Bachelor’s degree in pharmacy, Medicine. Medical Degree or equivalent medical degree preferred, PhD or PharmD

• Medical, pharmacy or post graduate level science degree (required).

• Prior customer facing experience or total related industry similar experience > 5 Years (required).

Languages:

·       Advanced level in spoken and written business English (required).

Technical skills:

• High degree of knowledge of relevant healthcare systems, the evolving medical landscape, regulatory and payer environment, public health and industry trends to accurately identify key issues and develop strategies and plans (required).

• Holds deep knowledge and understanding of local regulations and codes of practice for pharmaceutical industry, as they apply to the non-promotional activities of this role(required).

Soft skills:

• Proven ability to effectively participate in multi-disciplinary teams in order to set and meet business goals and objectives (required).

• Previously demonstrated project management skills and effective management of multiple competing priorities (required).

• Proven ability to utilize appropriate time management strategies, to manage complex environment and motivate and guide team with the multiple skill levels (required).

• Demonstrated agility to identify critical tasks and resources necessary to achieve the desired objectives and ensure execution of strategies (required).

Take the Lead Values

• Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.

• Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.

• Be Bold: Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.

• Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.

Why choose us?

• Be part of a pioneering biopharma company where patient insights shape drug development.

• Lead a high-impact portfolio with bold ambitions and significant upcoming launches.

• Work at the forefront of AI-powered science that accelerates discovery and improves outcomes.

• Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams.

• Explore bold career paths – with opportunities to grow through scientific, leadership, and cross-functional moves.