Operations Support Team Member

Location: Waterford

Job type: 23-month Fixed Term, Full time

(Days -  8 to 4:30pm)

About the job

Join our Manufacturing Operations offline support team in a fully site-based role where you'll play a vital part in maintaining quality, compliance, and driving continuous improvement across our Product Supply operations. This is an excellent opportunity to contribute to the manufacture of life-changing medicines while developing your career in a world-class pharmaceutical environment.

About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system — and innovative pipeline — enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities

• Support market introductions and product modifications within manufacturing operations
• Participate in the preparation, review, and updating of procedures and batch documentation, including process improvement procedure updates
• Perform batch review in line with quality and compliance requirements
• Ensure adherence to the Sanofi quality system
• Ensure practices meet cGMP requirements
• Actively identify and participate in Continuous Improvement (CI) projects
• Support manufacturing operations projects as required & attend team meetings as required
• Conduct all duties in a safe manner and report any safety issues or concerns
• Act as the quality point of contact for operations systems and processes, providing guidance and feedback on quality operational issues — escalating any concerns identified to the Manufacturing Operations Specialist or Manufacturing Operations Team Leader as appropriate
• Support the timely review of documentation, deviation investigations, and customer complaints, highlighting concerns and assisting in their resolution
• Complete CAPAs following deviation investigation outcomes
• Collaborate with relevant departments to support the timely closure of quality actions and findings
• Monitor and adhere to quality metrics, ensuring no late or overdue items within areas of responsibility
• Actively contribute to continuous improvement initiatives
• Support the team in achieving team goals and targets

About you

Essential

• Experience working in a cGMP environment
• Knowledge of cGMP principles and pharmaceutical quality systems
• Excellent attention to detail and commitment to Right First Time
• Good problem-solving and analytical skills with the ability to collect and analyse data
• Strong written and verbal communication skills
• Ability to reason numerically and understand process scheduling requirements
• Excellent interpersonal skills and ability to work collaboratively across departments

Desirable

• Leaving Certificate or equivalent qualification
• Experience with deviation investigations, CAPA, and batch documentation review

Why choose us?

• Opportunity to work on meaningful projects that directly impact patients' lives
• Be part of a collaborative, inclusive team culture where your contributions are valued
• Gain broad cross-functional exposure across quality, operations and compliance
• Join a global biopharma leader with a strong presence and long-term commitment in Ireland
• A 23-month fixed-term contract offering real scope to develop your skills and make your mark

Pursue Progress. Discover Extraordinary.

Progress doesn't happen without people — people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You could be one of them. We're always looking for people who see things differently, who dare to challenge the status quo. So, what are you waiting for?

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!