Lead Data & Process Management

·       Job title: Lead Data & Process Management

·       Location: Hyderabad

·       % of travel expected: Travel required as per business need, if any

·       Job type: Permanent and Full time

About the job

Strategic context:

As part of GTMC, Insights & Analytics Capabilities delivers best-in-class and transformative insights and innovative tools and methods that actionably fuel Sanofi’s strategic business decisions, processes and deliverables. In doing so, our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

Overall Purpose At Sanofi, we leverage analytics and technology to benefit patients worldwide. We seek individuals passionate about using data, analytics, and insights to drive decision-making and tackle global health threats. Our mission is to transform decision-making across our end-to-end commercialization process, from business development to late lifecycle management. The Specialist in Market Research and Competitive Intelligence will provide deliverables that support planning and decision-making across multiple functional areas, such as finance, manufacturing, product development, and commercial. This role ensures high-quality deliverables, drives synergies across franchises, fosters innovation, and creates scalable, shareable solutions.

Key Responsibilities

Lead – Data & Process Management drives business impact by effectively leading business objectives within the functional unit. Through hands-on leadership and technical expertise, this role optimizes data processes and analytical workflows to enhance team productivity. The Lead works as a subject matter expert supports as an individual contributor to specific business needs and helps other team members, providing direct supervision, mentoring, and technical guidance while ensuring alignment with departmental objectives. Generates critical business insights and delivers actionable recommendations to the business.

Key responsibilities include coordinating daily operations, deliver quality output for their specific projects, implementing process improvements, and maintaining quality standards within the team's scope. They collaborate with stakeholders to understand requirements, allocate team resources effectively, and ensure timely delivery of data management solutions. The Lead – Data & Process Management also supports team development, provide project management support, provides technical mentorship, and ensures adherence to data governance practices while reporting progress to senior management

People

• Supports analytical operations within the Business Unit, providing data insights that inform departmental decisions and contribute to team objectives.

• Stays current on data governance practices and shares relevant updates with team members to support project planning and data management activities.

• Ensures the delivery of quality data management deliverables on schedule, maintaining stakeholder confidence through consistent performance and reliable execution.

• Identifies process improvement opportunities and collaborates with internal teams to implement solutions that enhance team efficiency and data quality.

• Support other team members, helping to expand and stabilize the current process, fostering a collaborative learning environment that supports individual growth and team performance.

• Balances project priorities with operational needs, ensuring practical implementation while supporting broader departmental goals.

• Mentors junior team members and coordinates with peer leads to strengthen team capabilities and knowledge sharing.

• Maintains working relationships with internal stakeholders and team members, ensuring data solutions meet current business requirements and project needs.

Performance

·       Working as a subject matter expert, as an individual coordinator for commercial data & process management and delivering critical support to implement the key data strategy to the US Omnichannel & business Data Operations

·       Help to develop conceptual, logical, and physical data models to support data analysis and business intelligence needs while proposing and implementing workflow optimizations and automation initiatives to enhance data management performance

·       Drive continuous improvement of master data processes and workflows while analyzing data quality deviations to develop mitigation plans that address root causes and enhance overall efficiency

• Coordinates a team of analytics specialists to address business challenges, ensuring team members are effectively assigned to meet project requirements.

• Collaborate with departmental teams to deliver data insights and support data-driven solutions within the team's scope of work.

• Reviews stewardship processes within the team, track progress and share results with immediate stakeholders.

• Contributes to implementing data solutions that align with specific business objectives and team deliverables.

• Establish effective workflows within the team and coordinate with other teams when needed for project completion.

• Tracks deliverables, identifying potential issues early and working with other team members to resolve challenges and address stakeholder questions.

• Implement data management best practices within the team, encouraging data-driven approaches in daily work.

• Support operational efficiency by following established standards and helping team members collaborate effectively.

• Develop stakeholder relationships through reliable delivery of quality data products that contribute to business objectives.

Process

• Coordinate with data owners across departments to ensure data accessibility, integration, and quality while identifying new opportunities to leverage data and integrate data systems to enhance business value

• Evaluate and recommend emerging technologies for data management, storage, and analytics while translating business requirements into data solutions that ensure compliance with applicable quality, regulatory (Data Privacy, GxP, SOX), and cybersecurity requirements

• Lead the design, development, and maintenance of complex data systems and solutions while defining and implementing comprehensive data governance frameworks including principles, policies, standards, and guidelines for enterprise data management

• Establish data quality metrics and oversee end-to-end data lifecycle management activities, ensuring enterprise data is properly catalogued, structured, and classified according to use, sensitivity, and importance

• Ensure the team delivers projects effectively, focusing on resourcing, quality, timeliness, efficiency, and maintaining high standards.

• Contribute to overall quality enhancement by ensuring the team meets the defined/agreed quality parameters for their outputs.

• Managing the process of team expansion initiatives, involved in hiring and people management responsibilities

• Ensure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards.

• Implements resource and back-up planning for data & process management teams to ensure business continuity and consistent delivery of insights to stakeholders.

• Ensuring right demand planning and optimizing resources

• Lead and implement operational excellence projects within the team, aligning with the overall direction from senior leadership.

• Develop and implement tools, technology, and processes to continuously improve quality and productivity.

• Identify synergies and redundancies across brands and global business units (GBUs) for common customers/business models, prioritizing information gaps and business challenges from global teams.

• Work cross-functionally to gather requirements, analyze data, and generate actionable insights and reports.

• Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group; and

• Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards

• Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh

Stakeholder

• Develop working relationships with immediate business partners to understand their data requirements and ensure team deliverables support departmental goals.

• Present analytical findings to stakeholders in clear, understandable formats that support team and project decision-making.

• Work with internal teams (such as Brand Teams, Customer Facing teams etc.) to ensure analytics outputs meet their project needs and provide practical value.

• Coordinate project timelines by setting realistic expectations for deliverables and communicating resource needs to immediate supervisors.

• Share knowledge between team members and business partners to improve understanding of data insights and encourage their practical application.

• Participate in departmental meetings to provide updates on analysis or stewardship work and communicate team needs for project success.

• Address day-to-day concerns related to data quality, methods, or implementation of team analytics solutions.

• Maintain regular communication with key stakeholders, focusing on those directly involved in current projects and team objectives.

• Supporting Role: This position contributes to analytics and insights generation within the commercial function, helping deliver data-driven solutions that support business objectives and informed decision-making at the departmental level.

About you

Experience:

• 10+ years of experience in pharmaceutical industry with commercial analytics experience, understanding of key process such as Omnichannel Data Management, Data Operations, Data Strategy, Data Stewardship, Data Quality and Data Governance

• Extensive understanding of commercial operations and operating models.

• Extensive project management experience for managing multiple projects with teams

• Familiarity with major business KPIs and processes

• Understanding of Omnichannel Analytics, Market Mix Modelling, Business Analytics, Forecasting, Data Management, Omnichannel Business Strategy, Market Access and Sales Force Operations in pharma industry

• In-depth understanding of key US business databases such as IQVIA, APLD, DDD, Value centric, OneKey, Valuecentric, SFMC, Google analytics, Engagement and execution data etc.

Soft Skills:

• Strong learning agility and ability to manage ambiguous environments.

• Ability to mentor and guide the team

• Excellent interpersonal and communication skills with strong presentation skills.

• Team players are curious, dynamic, result-oriented, and collaborative.

• Strategic thinking in an ambiguous environment.

• Ability to operate effectively in an international matrix environment and work across time zones.

Technical Skills:

• Strong qualitative and quantitative market analytics, and data analytics capabilities.

• Experience using analytical tools like SQL, Power BI, Qlik Sense, Tableau, Informatica, Dataiku, Smartsheet, and Alteryx etc.

• Expert knowledge of Excel and proficiency in VBA.

• Knowledge of statistical and programming tools (SPSS, Q, or similar) a plus

• Advanced MS Office skills (Excel and PowerPoint) a must.

• Slide creation skills to develop creative and impactful presentations.

• Experience in developing and managing dashboards.

• Project management abilities to prioritize and handle multiple projects simultaneously.

• Aptitude for problem-solving and strategic thinking.

• Ability to synthesize complex information into clear and actionable insights.

• Proven ability to work effectively across all levels of stakeholders and diverse functions.

• Solid understanding of pharmaceutical development, manufacturing, supply chain, and marketing functions.

Education:

• Advanced degree in Management, Statistics, Decision Sciences, Engineering, Life Sciences, Business Analytics, or related fields (PhD, MBA, or master’s preferred).

Languages:

• Excellent knowledge of English with strong written and spoken communication skills.

Why choose us?

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com!