Order To Cash Data & Business Analytics Expert

Job title: Order to Cash Data & Business Analytics Expert

• Location: Hyderabad

About the job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. Business Operations is a Global organization of Sanofi providing end to end services to all geographies in Europe, North America, China, JPAC & International regions and covering Global Procurement services, Operations and transition management, medical activities hub, People services, and Global Finance services. Global Finance services homedical following service lines O2C, A2R, Financial sanctions compliance. 

Over the past two years, Global Finance Services has doubled in size and increased its scope. As one department within Business Operations, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career. Order To Cash (O2C) service line, one of the pillars of Business Operations Finance services, is currently covering the following areas

• Master data Management 
• Sales orders Management 
• Requests and Disputes Management 
• Credit Risk and Credit Data Management  
• Collections and Customer Contact Management 
• Cash Application and Receivables Management  
• AR related Month-end Closing, Reporting and Non-trade Invoice Management  

These operations are critical for customers & patients’ products fulfillment, accurate accounting, generating cash flow, and customer satisfaction.

As Order to Cash Data & Business Analytics Expert within our Global Finance Services Order to Cash team, you'll turn data into insights that improve how we serve customers, collect cash, and run our processes. Ready to get started?

Join the team that powers Sanofi from within, streamlining how we work, scaling bold ideas, and accelerating impact across the business. In our Business Operations Hubs, you'll help shape smarter, data-driven Order to Cash processes (from sales orders to cash application) that support customers and help bring life-changing treatments to patients faster. You'll work with colleagues across the globe, using analytics, automation, and AI to drive continuous improvement.

Main responsibilities:

• Build and improve dashboards, KPIs, and reports that help teams monitor efficiency, spot deviations, and follow process adherence.
• Analyze Order to Cash data and share clear, actionable insights with Global Process Leads, Business System Owners, and Hub teams.
• Translate business needs into Power BI visualizations and turn them into user stories and tasks for developers.
• Train and support colleagues so that data is understood, trusted, and used in everyday decisions.
• Put our data governance approach into practice, keeping data accurate, high quality, secure, and compliant.
• Resolve data quality issues at the source and work with other teams to align data definitions and data sharing across processes.
• Keep master and reference data consistent across systems and applications and check the accuracy of data from internal and external sources.

About you:

• Experience: Proven experience in analytics and a strong understanding of Order to Cash activities, with good business sense.
• Technical skills: Hands-on experience with Power BI and RPA, and solid SAP knowledge. Experience with Agile ways of working, Jira/Confluence, Microsoft Lists, or Python is a plus.
• Soft skills: Excellent stakeholder management and communication skills, strong problem-solving and analytical thinking, and the ability to train others and present ideas clearly.
• A self-starter who takes initiative, works independently under pressure, and delivers excellent service to customers.
• Languages: Excellent English (written and spoken). Other European languages are an advantage.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas.