Director of Franchise Digital Strategy & AI Innovation

 Job title: Director of Franchise Digital Strategy & AI Innovation

• Location: Morristown, NJ

About the Job

Sanofi is seeking a Senior Director of Franchise Digital Strategy & AI Innovation to lead precision marketing and content strategy across HCP and patient segments, driving measurable commercial impact within a dedicated franchise team. This role sits at the intersection of AI-powered innovation and customer-centric content strategy, serving as an embedded strategic partner to franchise leadership. The ideal candidate will leverage advanced AI/ML technologies to optimize segmentation, personalize engagement, and scale content strategies that accelerate franchise growth.

Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI driven breakthroughs. In Vaccines, you’ll help advance prevention on a global scale - and shape the future of immunization.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. 

Main Responsibilities

• Precision Marketing Strategy: Develop and execute segment-specific marketing strategies using data-driven audience insights, predictive targeting, and AI-powered personalization to optimize HCP and patient engagement across all touchpoints.
• Content Strategy Across Segments: Lead the creation and governance of content strategies tailored to distinct customer segments, ensuring relevant, compliant, and high-impact messaging across channels and therapeutic areas.
• AI & ML Innovation: Champion the integration of AI/ML technologies — including recommendation engines, NLP-driven content optimization, and predictive analytics — to enhance marketing effectiveness and personalization at scale.
• Performance & Analytics: Define KPIs and measurement frameworks to track segmentation effectiveness, content performance, and ROI; deliver regular insights to franchise leadership.
• Cross-Functional Partnership: Collaborate with Commercial, Medical Affairs, Regulatory, and IT teams to align digital and content strategies with franchise business objectives.

About You

• Bachelor's degree in Marketing, Business, Digital Strategy, Computer Science, or related field
• 10+ years of progressive experience in digital strategy or precision marketing, with at least 5 years in leadership roles
• 5+ years of experience in AI/ML implementation within marketing or content contexts
• 5+ years in healthcare, pharmaceutical, or life sciences industry
• Proven track record delivering measurable business results through segmentation and content strategy
• **MBA or advanced degree preferred**
• AI/ML applications: predictive analytics, NLP, recommendation engines, and personalization platforms
• Customer segmentation tools and audience analytics platforms
• Content management systems and digital asset management
• Marketing automation and CRM platforms (e.g., Veeva, Salesforce)
• Customer data platforms (CDPs) for precision targeting
• Omnichannel marketing strategy and execution
• Data analytics and business intelligence tools
• Healthcare regulatory compliance (FDA, EMA)
• Demonstrated success managing cross-functional teams within franchise or brand structures
• Track record of building high-performing digital and content strategy teams
• Experience presenting business performance and digital strategy outcomes to senior and C-level leadership
• Proven ability to influence and drive change across large, matrixed organizations

Preferred Qualifications

• MBA or advanced degree in a relevant field
• Experience with pharmaceutical product launches and lifecycle management
• Background in management consulting or digital transformation with a growth focus
• Certification in project management (PMP) or agile methodologies

Key Competencies

• Strategic Thinking:Translates franchise business objectives into actionable precision marketing roadmaps
• AI Innovation Leadership: Drives adoption of AI/ML solutions to scale personalization and content optimization
• Content Strategy: Develops segment-specific content frameworks that resonate across HCP and patient audiences
• Data-Driven Decision Making: Leverages analytics and segmentation insights to optimize targeting and measure impact
• Customer-Centricity: Deep understanding of HCP and patient behaviors within the franchise's therapeutic area
• Collaborative Leadership:Builds alignment across diverse stakeholders while maintaining focus on franchise goals
• Results Orientation: Relentless focus on measurable outcomes, ROI, and continuous performance improvement
• Agility & Adaptability: Pivots strategies quickly based on market signals, data insights, and business needs

Why Choose Us

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. 

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. 

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Work at the forefront of AI-driven research, smart manufacturing, and groundbreaking mRNA platforms that are redefining the future of immunology.
• Help protect half a billion people every year, contributing to one of the largest global vaccination efforts in healthcare.

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. 

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.