Medical Information Associate

• Location: South Korea
• Hiring Manager: Menai Johnson(CO Medical Operations Lead SK & ANZ)

About the job

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Our Team:

• To provide high quality scientific information to internal and external customers.

• To ensure high ethics and standards in our promotional materials aligned with medical strategy.

• To enhance the quality of medical information initiative related to medical communication within Sanofi-Aventis Korea with an effective project management.

Main responsibilities:

• To enhance the quality of medical information initiative related to medical communication within Sanofi-Aventis Korea with an effective project management.

• Medical information

  • Management of the preparation, review, approval, and maintenance of local standard response documents (i.e., Q&A, FAQs, SRDs and other materials) for Sanofi products.

  • Management of Medical Information inquiries escalated by contact center to Sanofi personnel including review and approval of all written responses relating to Sanofi products for both internal and external customers.

  • First-line Medical Information enquiry handling.

  • Comply with Sanofi Pharmacovigilance and Quality reporting responsibilities by reporting all Adverse Events (AE) and Product Technical Complaints (PTC) within 24 hours of awareness.

  • Build collaborative and accountable relationships with key internal stakeholders (i.e., International, Global Medical Information and local Medical, Regulatory, Pharmacovigilance, Quality, Brand Teams)

  • Generate insights by identifying customers’ needs as the foremost contact point of customer communication.

Promotional material review

• Review promotional materials from medical points of view ensuring quality and standards in line with local law, code and company quality documents.

• Provide appropriate medical input to development of promotional materials and support to develop the claim aligned with marketing strategy.

• Collaborate with and support regulatory, especially Ad. Promo Team, to contribute to ensure high ethics and standards in our promotional materials.

• Drive strong collaborative relationships with commercial and cross-functional teams, including marketing and regulatory.

About you

• Experience:
• Knowledge on products and related disease.
• Knowledge on regulations and guidelines including pharmaceutical affairs law, guidelines of KPMA and KRPIA etc.
• 1-3 years experience in the pharmaceutical industry is preferred.
• Education: Majored in pharmacy or medical science preferred
• Soft skills:
• Good communication skills
• Writing and summarizing skills
• Good project management skill
• Technical skills: Proficient computer skills (MS-Word, Power point, Excel)
• Languages: Well spoken & written English

Why choose us?

·Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.

·Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.

·Join a team that’s not just transforming treatment - but asking what’s next, and making it real.