Communications and Patients Engagement Officer VIE Contract

Job title:  Community Relations & Education Manager (CoRe) - Philadelphia Metro

• Location: Remote - Philadelphia

About the Job:

Job Overview:

Sanofi focuses on developing specialty treatments for debilitating diseases that are often difficult to diagnose and treat, providing hope to patients and their families.

Sanofi has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases, oncology, immunology, and multiple sclerosis, we are dedicated to making a positive impact on the lives of the patients and families we serve. Sanofi's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine.

At Sanofi, we are committed to the growth of our people, connected in purpose by career, life, and health. Learn more at www.sanofi.com.   

The Rare Blood Disorders franchise is a patient centric organization responsible for delivering the highest quality education and service regarding disease and treatment.

We are seeking a passionate and committed individual to be the trusted resource for hemophilia patients and caregivers within this territory.  Our team has the privilege of representing Sanofi within the communities we serve, providing branded and unbranded education and connecting patients to appropriate resources, while upholding the Company’s mission and values. 

Community Relations & Education Manager (CoRe)

In this field-based hematology position, the Community Relations & Education Manager will provide branded and unbranded education to the hemophilia community and support patients and caregivers by reducing barriers to therapy. This role will collaborate closely with all cross functional partners including sales, marketing, patient support services and home office.  You will be responsible for developing and executing territory business plans and successfully executing launch strategies to meet / exceed targets within your geographic territory.  

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

• Education and Patient Engagement

  • Engages with local hemophilia patient organizations to identify patient / family needs regarding education

  • Builds relationships within the community and represents Sanofi at local and national patient events

  • Provides therapy, wellness and lifestyle education to the community by conducting programs and engaging with families directly

• Territory Management and Planning

• Develops and maintains territory plans to identify local community education needs.  Utilizes CRM to manage territory and record activities

• Provides field insights into the creation of new strategies and tactics.  Represents the patient’s voice to the home office.  Identifies new ways to support patients through:

  • Advisory boards

  • Feedback / brainstorming groups

  • Internal projects

  • Content development for materials & slide decks

• Ensures close cross-functional collaboration with Case Managers, Sales, Marketing, Medical, Public Affairs and Market Access as appropriate to ensure consistent integrated implementation of strategies and tactics

• Demonstrate ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders, using the insights to position current customer needs appropriately and with a high sense of urgency.

• Conduct formal and informal presentations and convey complex hematology clinical information fluently to the hemophilia community, in a professional, compliant, ethical and effective manner.

• Demonstrates marketplace, therapeutic, product and disease expertise based on thorough understanding of rigorous scientific principles and data, including mechanism of action, indications, efficacy, safety, etc. Provide key market insights and field feedback to home office.

• Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information between and amongst partners.

• Ensures compliance with Sanofi policies

About You:

Basic Qualifications:

• Bachelor's degree or equivalent

• Minimum 3 years of experience educating patients and caregivers with rare or chronic conditions 

• Should reside within the geographic area of the assigned territory

• Willingness and ability to work within and outside of traditional business hours (many hemophilia events may take place in the evenings and on weekends)

• The ability to travel up to 80%

• Valid driver's license 

Preferred Qualifications:

• Minimum 5 years of demonstrated industry success or 10 years clinical experience such as an Advanced Registered Nurse Practitioner, Physician Assistant, Registered Nurse, Physical Therapist and/or Social Worker

• Hematology and launch experience

• Language requirements: English required and Spanish preferred

• Advanced degree in science, business, nursing

• Industry experience

• Experience working with specialty pharmacies

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities

Why Choose Us?

• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.

• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.

• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

• Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.

• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.

• Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
  

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.