Alarm Room Monitor - First Shift

Job Title: Alarm Room Monitor - First Shift

• Location: Framingham, MA

About The Job:

As an Alarm Room Monitor at our Framingham Manufacturing Site, you'll serve as the central hub for real-time facility and utility alarm surveillance of critical and general Facility and Utility alarms. 

You'll monitor multiple building and process control systems simultaneously, coordinate emergency response, and communicate rapidly across a wide network of technicians, engineers, contractors, and safety personnel. This role demands sharp focus, calm decision-making under pressure, and a strong sense of accountability. Ready to be the eyes and ears of our facility? 

Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. 

Main Responsibilities:

• Monitor and respond to Building Management System (BMS) alarms 24/7, ensuring timely acknowledgment and appropriate escalation of facility and utility events 
• Monitor DeltaV process control system alarms and coordinate response with operations and engineering teams to protect critical manufacturing processes 
• Manage and operate the Alarm Notification System, ensuring all relevant stakeholders receive timely, accurate alerts for active alarm conditions 
• Monitor the PI System for critical process parameters, identifying trending anomalies and escalating deviations as required 
• Log all alarm events, responses, and resolutions in the facility event management system with accuracy, completeness, and appropriate detail to support traceability and reporting 
• Coordinate with on-site Facilities Technicians to dispatch, direct, and track alarm response activities across the facility 
• Contact area owners and subject matter experts to coordinate technical response for complex, recurring, or critical alarm conditions 
• Initiate contact with on-call emergency outsourced contractors (HVAC, electrical, plumbing, controls, Compressed Air, Process Gas Vendors) and manage their site access, response activities, and work completion 
• Coordinate with Security personnel for facility access management, emergency response support, and incident management 
• Coordinate with the Health, Safety & Environment (HSE) team during environmental or safety-related incidents, ensuring proper notification and documentation protocols are followed 
• Maintain continuous situational awareness of all active alarms and ongoing response activities across the facility, managing multiple concurrent events as required 
• Conduct thorough shift handover briefings to ensure seamless continuity of monitoring and response activities between incoming and outgoing operators 

About You:

Basic Qualifications:

• High School diploma or tech school required.
• At least 6 months of professional experience required.
• Experience in facility operations, control room monitoring, alarm response coordination, or a related technical role 
• Strong computer proficiency with the ability to learn and operate multiple monitoring platforms simultaneously, including BMS, DeltaV, PI System, and alarm management software 
• Excellent written and verbal communication skills for clear, accurate documentation and effective coordination with diverse stakeholders across all levels of the organization 
• Demonstrated ability to remain calm, prioritize effectively, and make sound decisions under pressure during emergency or high-activity situations 
• Strong attention to detail and the ability to maintain focus and vigilance during extended monitoring periods, including overnight shifts 
• Demonstrated reliability, accountability, and professionalism in previous roles 
• Ability and willingness to work 12-hour rotating shifts including nights, weekends, and holidays as scheduled 
• Basic understanding of facility systems (HVAC, utilities, electrical, controls) preferred but not required — training will be provided 

Preferred Qualifications:

Special Working Conditions (Manufacturing & Supply) 

• Ability to work a twelve-hour rotating shift schedule (days and nights) including weekends and holidays as scheduled 
• Ability to remain seated and attentive at a monitoring workstation for extended periods during a shift 
• Ability to respond quickly and move throughout the facility when required to support alarm verification or response activities 
• Must maintain constant vigilance and alertness during overnight and weekend shifts 
• May be required to don appropriate PPE and enter manufacturing or utility areas for visual verification of alarm conditions 
  

Why Choose Us:

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.
• Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scale.
• Transform lives worldwide by delivering life-changing treatments anywhere, anytime.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.