Customer Champion (Medical Sales Representative) - Cebu City and Bohol

About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Purpose

Promotes and increases adoption of Sanofi products and services to a range of health care professionals, including (but not exclusively) hospital-based doctors, nurses, and pharmacists.

Establish long term relationship with key customers to drive business growth in strategic retail pharmacies.

Main responsibilities:

1. Sales and Operations Planning and Brand Strategy Execution

• Serve patients by building the prescription base for key brands in his territory through a mutually beneficial interface with healthcare professionals.
• Execute the sales and operations plan in alignment with the brand strategy and within agreed performance standards. 

2. Business Results and Territory Management (Sales, Profitability, Stewardship of Company Resources)

• Forecast sales and propose commercial policies based on clearly defined assumptions using available sales and market information at a territory level. 

• Manage the territory and deliver results based on agreed priorities, such as budgets, expenditures and return-on-investment on a territory level (A&P and Commercial Policy).

3. Development and Performance Management

• Take responsibility for developing oneself in anticipation of future business needs. 

• Ensure successful performance in partnership with district managers and other learning mentors

4. Operational Efficiency

• Efficiently operate and execute improvement initiatives based on agreed productivity standards after a thorough review of the day-to-day operations by the distributor sales counterpart or third-party agencies.    

• Monitor and manage performance of distributor sales counterpart or third-party agency and provide the needed information needed to enable a practical and realistic execution plan.   

5. Market Intelligence and Insight Generation

• Gather and analyze market data, competitor activities, customer feedback, and sales trends.

• Identify emerging opportunities and threats, sharing insights with internal teams to guide strategy and response plans.

6. Partnership with key stakeholders and Customer Management

• Collaborates with identified internal and external stakeholders and tracks progress in order to execute the sales plans and achieve sales objectives at minimal cost and maximum profit.

• Perform agreed standards in delivering excellent customer satisfaction to build customer advocacy and serve more patients through identification of right MD targets, cost-effective tactical activities, appropriate allocation of budgets, and formulation of a practical and realistic execution plan.

7. Key Account Management

• Develop and maintain strong relationships with key customers (i.e pharmacists, branch managers, key decision makers) to understand their business needs and challenges.
• Conduct regular pharmacy visit to check availability and assess offtake of brands in the branch and monitor competitor activities such as: brand launching, promotional campaigns, patient programs, and to inform relevant stakeholders (i.e Marketing, Trade, Market Access) about such activities.
• Ensure that relevant brands are listed in the formulary of key hospitals in their territory.
• Prepare volume forecast via Sales Building Blocks and lead execution of territory business plan to achieve sales target and growth.
• Identify and develop new account to support market penetration and expansion.

8. Execute Health and Safety Standards as per SANOFI requirements and policies.

About You

• Experience: At least 2-3 years of experience in medical sales. Preferably with knowledge of established franchise in Diabetes, Cardiology, and Thrombosis.

• Soft and technical skills: Soft Skills--communication skills, Relationship building, Adaptability and flexibility, Problem solving and critical thinking, time management.  Technical Skills—Presentation skills, Product and Industry knowledge, Customer segmentation and targeting, Sales and Marketing Strategies, Regulatory compliance.

• Education: Bachelor’s Degree

• Languages: Fluent in English, Tagalog, Cebuano

• Preferably with Philippine Regulatory Commission (PRC) Medical Representative Accreditation.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits.