GTMC Global Customer Facing Medical Learning and Capability Development Lead

Job title: GTMC Global Field Based Medical Learning and Capability Development Lead

• Hiring Manager:Head, GTMC Medical Customer Facing Capabilities
• Location: Cambridge, MA / Morristown, NJ
• 25 % of travel expected

About the job

Strategic context:

Sanofi has currently its best and more robust R&D pipeline and consequent new launches in our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter into the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, markets and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

Integral part of GTMC, GTMC Medical plays a key role in defining Sanofi-wide best-in-class Medical-specific capabilities, including Medical strategic planning, Medical insights generation, Scientific customer engagement, Omnichannel for Medical, including the development of standards & best practices across markets and teams, the development and use of Medical specific tools, as well as the executional planning and support of local GTMC Medical approaches (incl. change management); GTMC Medical works side-by-side within the broader GTMC structure, and collaborates closely with GBUs Medical, relevant Global Functions, Sanofi hubs and external vendors to ensure the best-in-class Medical specific capabilities and tools across the entire Sanofi organization. ​

Key dimensions - Scope & Scale:

GTMC organization aims for:

• Centralization of Go-to-Market excellence and operational tasks across GBUs
• Standardizing best in class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global,
• Defining clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support both Commercial & Medical operations from Sanofi hubs to optimize process excellence and efficiency.

As a GTMC Medical organization team member, GTMC Global Field Based Medical L&D Leadwill be accountable to:

• Drive the universal cross-functional GTMC strategy applicable to Medical across all the GBUs and markets through optimal standardization and consistency of approaches
• Facilitate connection of local Medical plans and circumstances to global GTMC Medical strategy while considering GBUs Medical priorities

GTMC Global Medical Field Based Medical L&D Lead will drive the GTMC Medical strategy for Field Medical Learning & develop the capabilities for effective L&D glocal implementation, acting as the point of contact for FBM Learning for all relevant stakeholders.

You will enable GTMC Medical teams, ensuring necessary market guidance and autonomy. You will identify & address key local needs and challenges related to the FBM Learning and work to co-build appropriate solutions to bring value.

You will ensure close alignment with the business priorities and markets, fully consistent with the overarching cross-functional GTMC strategy.


Main responsibilities:

• Gap Assessment Implementation
• Assist in conducting gap assessments to identify FBM training needs within the organization.
• Collect and analyze data to determine areas where training is required.
• Training Content Co-Creation
• Collaborate with medical subject matter experts within the GBUs and Medical Learning Institute to develop engaging and relevant training content.
• Assist in creating instructional materials and resources that address identified training needs.
• Training Planning
• Support the planning and organization of training sessions.
• Coordinate schedules, resources, and logistics to ensure smooth training delivery.
• Training Delivery
• Assist in delivering training programs, both in-person and virtually.
• Support trainers and facilitators during training sessions, ensuring participant engagement.
• Measuring Learning Impact
• Collect and analyze feedback and performance data to measure the effectiveness of training programs.
• Assist in creating reports and presentations that summarize training impact and outcomes.
• Continuous Improvement
• Use feedback and data to suggest improvements to training programs.
• Collaborate with the learning and development team to implement changes and enhance training effectiveness.

Ways of working:

• You will be a member of global GTMC Medical team.
• You will foster partnerships and close collaboration between cross-functional teams within and outside the GTMC (Medical, Marketing, Digital) and drive structured ways of working between teams to provide maximum value and efficiency.
• You will regularly liaise with GBUs Medical to collect their needs and ensure the delivery of effective solutions, as a true partner in enabling business growth.

About you

Work Experience:

5+ years of experience in a training capacity within the pharmaceutical industry preferred.

• Experienced in leading by influence and drive in matrix driven project teams/organizations
• Project Management: ensure the correct pace of the acceleration
• Ability to leverage networks, to develop people, coach & give feedback, empower people
• Ability to lead change while achieving business goals & objectives, challenging the status quo and being persistent and resilient

Knowledge:

• Bachelor's degree
• Basic Understanding of Learning Principles
• Familiarity with adult learning theories and instructional design basics.
• Knowledge of different learning styles and methods.
• Data Collection and Analysis
• Experience in gathering and organizing data, such as feedback and performance metrics.
• Basic skills in analyzing data to draw insights and recommendations for improvement.

Training Coordination:

• Exposure to assisting in the coordination and logistics of training sessions.
• Ability to manage schedules, resources, and communication with stakeholders.
• Content Development Support
• Some experience in supporting the creation of training materials and resources.
• Familiarity with tools and software used in content development (e.g., PowerPoint, learning management systems).

Communication and Collaboration:

• Effective verbal and written communication skills.
• Ability to collaborate with team members, subject matter experts, and stakeholders.

Organizational Skills:

• Strong organizational skills with attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Adaptability and Initiative
• Willingness to learn and adapt to new challenges and responsibilities.
• Proactive approach to problem-solving and task completion.

Skills and Competencies:

• Business: Numerate and with good analytical skills; Ability to prioritize; Over achievement against set objectives; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among internal teams and partners.
• Leadership: Engages others through active communication; Demonstrates a high level drive, passion and ambition for optimal results; Challenges the current market status quo; Develops fresh approaches in order to deliver results. Well-developed time management skills. The ability to prioritise tasks and plan own workloads to ensure deadlines are met.
• Networking: Strong relationship builder; Seeks out new opportunities; Demonstrates Team Working and sharing of best practice. Experience of successfully leading projects in multicultural environments and in a matrix organisation

Personal Characteristics: Accountability, creativity, initiative, stress management, quick learning, result orientation, ability to work on one’s own, continuous improvement; listening skills, empathy to understand the needs.



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