Customer Development Lead
巴塞罗那, 西班牙 Permanent Posted on Feb. 18, 2025 Closing on Mar. 19, 2025Job title: Customer Development Lead
· Location: Barcelona
At Opella, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide.Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.
Within Opella, we have the ambition to Grow and Perform even stronger and faster, ahead of the Market. That’s why we are looking for talents who: •Like agility and new ways of working • Value operational autonomy and speed decision-making • Are passionate about data and digital transformation • Are consumer-obsessed and want to make a difference • Have an entrepreneurial spirit.
As part of the Opella´s team, you will have the opportunity to work in an environment where people can thrive, grow, enjoy and be at their best. Our aim is to create an inclusive and exciting workplace for FMCH talents where we value authenticity, passion, speed and strong sense of purpose to work together as one Consumer Healhcare team.
About the job
Role Purpose:
Manage end-to-end customer engagementstrategy,plans and customer development.
Designand coordinatethe Commercial Policy and ensurethe nationalimplementation across country´s sub-regions and customers, to boost market share and profitability.
Transforming inputs of Brand’s and Zone teams into profitable local channel plans.
Serve as an ambassador for newways of sellingand a reference for the team.
Main responsibilities:
Strategic Vision & Operational Excellence:
Lead and coordinatethe Go-to-Market strategy.
Executecustomer segmentation, investment allocation, and growth plans.
Support the team to build strategic relationships with key customers.
Monitor and drive sales volumes, market share, profitability, and customer service KPIs.
Lead projects contributing to business strategy.
Customer Planning:
Contribute to demand planning and forecast accuracy.
Ensureexcellence inexecution andoutstandingperformance monitoring with fit-for-purpose tools (CRM System, Image Recognition Software & Communication) to efficiently execute, monitor and improve performance.
Out-come obsessed: ownership inSell-in & Sell-out target delivery.
People Management:
Inspire, lead, and developthehigh-performing commercial team.
Foster a sell-out driven performance culture.
Promote a collaborative andCustomer-Centricand Challengermindset.
Implement personal development plans and succession planning.
Key Relationships:
Internal:
Local: Sales, Marketing, Shopper, Legal, Customer Service, Communications, Performance, Medical, People & Culture, Procurement, Supply Chain, Regulatory.
Regional/Global: Western Europe LT Team, Customer Excellence.
External: Customers (medical professionals, wholesalers, pharmacists), agencies.
About you
Experience:
+10 years of OTC/FMCG experience is a must and proven national sales management experience.
Education:
University degree and Master's
Soft and technical skills:
Influential and passionate leader with strong financial acumen.
Strategic, creative, and problem-solving mindset.
Excellent communication, negotiation, and analytical skills.
Proficient in sales management, forecasting,brand managementand business planning.
Languages:
Fluent in Spanish and English; other languages are a plus.
Why choose us?
Opella Consumer Healthcare, we have one shared mission – we're building a healthier future by helping people, help themselves. We empower people to champion better self-care for themselves, their communities, and our planet, through our consumer-inspired, science-based products and solutions. Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands. We are on an exciting journey to deliver our ambition: to become the best Fast Moving Consumer Health (FMCH) company In & For the world.
追寻 发展。探索 菲凡。
进步需要我们每个人的参与——不论其背景、地域、或职业，我们都有一个共同的愿望：创造奇迹。你也可以成为其中的一员。我们不断追求变革，拥抱新思想，探索我们所能提供的一切机会。让我们一起追求进步。共同发现非凡。
在赛诺菲，不分种族、肤色、血统、宗教、性别、国籍、性取向、年龄、公民身份、婚姻状况、残疾或性别认同，我们为所有人提供平等的机会。
观看 “在赛诺菲的一天” ，并在官网 (sanofi.com) 上查看赛诺菲的多元化、公平与包容倡议！
查看所有职
我们的产品设计师负责帮助人们提高免疫力，物流专家负责将药物送到需要的人手中，而数据分析师则借助先进的技术改善人们的生活。在医疗健康领域，每一次进步都离不开所有人的努力。您可以自由选择自己的职业发展道路。Gig零工项目将帮助您尝试更多岗位，个性化指导将为您挖掘自己从未被发现的优势。加入我们，开启菲凡的职业发展之路。您到底可以走多远？让我们拭目以待！
体验可能性
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我们的办公地点
我们的员工遍布60多个国家/地区。他们勠力同心，携手共创医疗健康领域的美好未来。无论您在哪里工作，我们的专家都会指导您推动职业发展，您也将能够运用先进的科学技术，取得意义非凡的重大突破。
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勇敢追梦，奔赴美好未来
想要改变自己的生活，乃至改变全球数百万人的生活，该怎么做？加入我们，开启职业新篇章，然后在我们的保驾护航中展翅高飞，并向优秀的人求教，为这份事业做出切实的贡献。
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您和我们相互依存，共同成长
我们精心打造薪酬体系，为您的身心健康、财务健康与社交健康提供全面保障。我们有着海纳百川的包容性团队文化，无论您在哪个岗位，都能展翅高飞。
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心怀梦想，成就一番事业
我们希望您以饱满的热情投入到自己的工作岗位中，给全球数百万人带来美好生活。您的职业发展道路由您自己来掌控。您只管制定目标，我们会提供充足的培训机会和支持，让您得偿所愿。
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Ama
Ama puts her project management techniques and ServiceNow knowledge to use to help advance Sanofi’s Digital Data operating model. Learn how our team connects data and AI to do what’s never been done before.
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Cambridge Crossing
We're bringing together 2,500 people from across our organization — R&D, Medical, Commercial and Global colleagues all working to realize the power of collaboration.
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Innovation in Action
Our flexible lab of the future will transform how we conduct research, while our innovation center will be fully integrated with existing R&D locations.
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Sanofi’s AI Centre of Excellence in Toronto
The Centre is focused on using leading technologies to develop world-class data and artificial intelligence (AI) products to create value for the health sector.
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Sanofi Canada's Philanthropic Efforts
By chasing the miracles of science to improve people’s lives, we surprise ourselves with what we can achieve. Our team is humbled by the impact our efforts make.
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Sustainable and Green
Our new facility was built to minimize the environmental impact — helping protect our planet and people. Using resources efficiently, we're providing greener, healthier workspaces.
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我们的人与文化
我们是首个建立多元化、公平性和包容性（DE&I）委员会的制药企业。我们还建立了“菲常联盟”，为每位员工提供发声的平台。您的声音是我们建设未来道路的重要基石。
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我们的故事
我们关注每一个员工的声音。因为，我们的未来取决于所有员工的付出与努力。正因为他们的助力，我们才能追求远大的理想。
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为什么选择我们？
我们为您提供各种工具、支持和培训机会，帮助您实现自己的目标。我们也希望您充分发挥潜力，帮助我们实现目标：将新药研发到临床治疗的时间减半。
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