Marketing Operations & Compliance Lead

Marketing Operations & Compliance Lead

Location: Morristown, NJ or Cambridge, MA
Job Type: Permanent

The Team: The AI-Driven Customer Engagement (AICE) team is transforming how Sanofi goes to market — redefining what modern marketing looks like. By blending human insight with AI, automation, and data, AICE is building a more intelligent, personalized, and efficient engagement model.

Role Overview: The Marketing Operations & Compliance Lead plays a pivotal role in bringing Sanofi’s marketing strategy to life through scalable, compliant, and efficient content operations.

This role sits at the center of execution — ensuring that strategic priorities are translated into actionable workflows, optimized processes, and compliant content delivery across markets. You will be responsible for ensuring the operational readiness of Sanofi’s global marketing engine by defining, implementing, and refining frameworks that allow teams to create, review, and deploy content with speed, consistency, and control.

Working in close partnership with local MLR teams, Studio content creators, and pod resources, you will champion operational content excellence and compliance innovation — helping Sanofi build a next-generation, AI-powered content engine that is faster, more intelligent, and audit-ready.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Key Responsibilities

Operational Excellence & Process Optimization

• Lead the end-to-end optimization of global marketing operations, from content ideation through approval and deployment.

• Define, document, and scale repeatable workflows that increase efficiency, reduce cycle times, and enable faster market activation.

• Partner with AICE and GTMC teams to integrate automation tools, metadata standards, and content management best practices.

• Monitor and continuously improve operational KPIs, identifying areas for simplification or automation.

Compliance & Governance Leadership

• Collaborate closely with local Medical, Legal, and Regulatory (MLR) teams to streamline review and approval processes while maintaining full compliance with all standards and requirements.

• Develop and promote global content governance frameworks that balance innovation with risk management.

• Ensure systems and processes are audit-ready and aligned with regional regulatory environments.

• Anticipate and mitigate compliance risks through proactive monitoring, documentation, and issue resolution.

Cross-Functional Collaboration & Enablement

• Partner with global, regional, and local marketing teams to ensure alignment between strategy, content operations, and compliance.

• Support the rollout of content workflows and enablement initiatives, ensuring new tools and processes are effectively adopted.

• Act as a key liaison between brand teams, content studios, and compliance partners to resolve operational bottlenecks and enable speed-to-market.

Content Management & Quality Assurance

• Oversee global content inventory and ensure visibility into the status, ownership, and compliance of all assets.

• Establish quality standards for content creation, tagging, and localization to support reuse and scalability.

• Enable structured handoffs between global and local teams, ensuring all content adheres to brand and compliance requirements.

Innovation & Continuous Improvement

• Champion the adoption of AI, automation, and intelligent workflows to accelerate compliant content creation and approval.

• Identify new technologies, systems, or practices that can enhance operational efficiency or compliance outcomes.

• Drive a culture of continuous improvement by establishing feedback loops with local markets and business teams.

Qualifications

• Bachelor’s or Master’s degree in Marketing, Communications, English, Design, or a related field; advanced degree preferred.

• Proven agency experience with deep understanding of content development, creative production workflows, and client/MLR collaboration.

• 7+ years of experience managing end-to-end content operations — from ideation and copywriting to localization and deployment.

• Strong copywriting skills with the ability to assess and guide messaging for clarity, accuracy, and compliance.

• Expertise in content management systems (e.g., Veeva PromoMats, DAMs), metadata, and approval workflows.

• Demonstrated experience building or optimizing marketing operations processes in complex, matrixed organizations.

• Strong knowledge of pharmaceutical marketing compliance and regulatory review processes (MLR/RC).

• Excellent communication and stakeholder management skills across creative, regulatory, and business functions.

• Highly organized and detail-oriented with strong problem-solving and prioritization capabilities.

• Fluency in English required; proficiency in French is a plus.

Why Join Us?

Join Sanofi’s AICE team and be part of reimagining how we engage healthcare professionals and patients through data, intelligence, and automation. You’ll help design the future of marketing at Sanofi — one that is faster, smarter, and powered by AI — driving better experiences, improved outcomes, and measurable business growth.

Pursue Progress. Discover Extraordinary.

 Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.