Employee Administration L2-1
布达佩斯, 匈牙利 Permanent Posted on Jan. 07, 2025 Closing on Mar. 18, 2025Main missions will be:
- Employee Queries
- Manage and promote the use of articles available in OneSupport as Self Service.
- Monitor and answer tickets on global related topics (Workday, Performance, Reporting…), ensure good customer experience in responses provided to employee queries.
- Assign country specific queries to BPO assignment group.
- Review articles and make sure they are up to date with Core Model and the latest Country requirements.
- Apply the Service Level Agreements and monitor KPIs.
- BPO Point of Contact
- Maintain good partnership with BPO Team.
- Present on performance review meetings and monitor delivery of BPO KPIs.
- Main point for escalation from BPO, working together with the partner to find solutions.
- Internal Stakeholder (P&C, Finance) Point of Contact
- Liaise with P&C COEs such as Rewards and Performance, Talent Acquisition, Talent Management to align on strategy.
- Main contact point for escalation from stakeholders and bridge to find solution with BPO partner and GBS PPLS.
- BPO Payroll Project 2024
- Part of project team to support implementation of Payroll BPO in 2025.
- Transversal
- Actively contribute to change management, new operating model adoption with employees
- Support coordination and management of local 3rd party vendors (eg. Benefits, local admin, local legal support...)
- Participate in global projects as required and if applicable.
- Ensure GBS People Services Executive KPIs delivery with high quality and in compliant manner.
- Ensure that People Services Global Core model is followed with minimal exceptions.
- Ensure that People Services processes in each country fulfill Internal Control framework requirements.
- Proactive support to close all gaps from Self assessment for Internal Control and follow up on Internal and External Audit finding.
- Identify process improvement/ process simplification opportunities through elimination of redundant activities.
The People Services BPO Partner will report to the CHC People Services Head of Europe & Africa
He / She works closely with P&C, Legal, Finance, Digital and Facilities management at regional and country levels and People Services teams in countries and Hub.
追寻 发展。探索 菲凡。
进步需要我们每个人的参与——不论其背景、地域、或职业，我们都有一个共同的愿望：创造奇迹。你也可以成为其中的一员。我们不断追求变革，拥抱新思想，探索我们所能提供的一切机会。让我们一起追求进步。共同发现非凡。
在赛诺菲，不分种族、肤色、血统、宗教、性别、国籍、性取向、年龄、公民身份、婚姻状况、残疾或性别认同，我们为所有人提供平等的机会。
观看 “在赛诺菲的一天” ，并在官网 (sanofi.com) 上查看赛诺菲的多元化、公平与包容倡议！
共享中心
从波哥大到布达佩斯，从吉隆坡到海得拉巴，我们的版图上处处都有您的全力付出。如果您选择在共享中心施展抱负，您将身处全球变革的中心。我们无惧艰难，并肩作战，努力缩短新药抵达患者手中的时间。您将充分发挥创造力，成就独一无二的自我，从而帮助其他人拥有健康生活。让我们努力探索先进科技，改变更多人的生活。
体验可能性
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我们的办公地点
我们的员工遍布60多个国家/地区。他们勠力同心，携手共创医疗健康领域的美好未来。无论您在哪里工作，我们的专家都会指导您推动职业发展，您也将能够运用先进的科学技术，取得意义非凡的重大突破。
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勇敢追梦，奔赴美好未来
想要改变自己的生活，乃至改变全球数百万人的生活，该怎么做？加入我们，开启职业新篇章，然后在我们的保驾护航中展翅高飞，并向优秀的人求教，为这份事业做出切实的贡献。
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您和我们相互依存，共同成长
我们精心打造薪酬体系，为您的身心健康、财务健康与社交健康提供全面保障。我们有着海纳百川的包容性团队文化，无论您在哪个岗位，都能展翅高飞。
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心怀梦想，成就一番事业
我们希望您以饱满的热情投入到自己的工作岗位中，给全球数百万人带来美好生活。您的职业发展道路由您自己来掌控。您只管制定目标，我们会提供充足的培训机会和支持，让您得偿所愿。
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Ama
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Cambridge Crossing
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Innovation in Action
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Sanofi’s AI Centre of Excellence in Toronto
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Sanofi Canada's Philanthropic Efforts
By chasing the miracles of science to improve people’s lives, we surprise ourselves with what we can achieve. Our team is humbled by the impact our efforts make.
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Sustainable and Green
Our new facility was built to minimize the environmental impact — helping protect our planet and people. Using resources efficiently, we're providing greener, healthier workspaces.
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我们的人与文化
我们是首个建立多元化、公平性和包容性（DE&I）委员会的制药企业。我们还建立了“菲常联盟”，为每位员工提供发声的平台。您的声音是我们建设未来道路的重要基石。
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我们的故事
我们关注每一个员工的声音。因为，我们的未来取决于所有员工的付出与努力。正因为他们的助力，我们才能追求远大的理想。
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为什么选择我们？
我们为您提供各种工具、支持和培训机会，帮助您实现自己的目标。我们也希望您充分发挥潜力，帮助我们实现目标：将新药研发到临床治疗的时间减半。
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