S&OP / IBP Manager

Job title:  S&OP / IBP Manager

Hiring Manager:  Head of Supply Chain CHC Turkey

Department:  Supply Chain

Location: İstanbul

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our ambition is to enable better self-care for individuals and communities, while also contributing to a healthier planet. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

About the job:

Job Purpose

To achieve success, it is critical that the CHC Sales & Operations Planning Leader:

• Ensure effective and efficient solid performance management of Forecasting, Agents Stocks monitoring and tracking through SISO and SIT processes, improving Service Level, decreasing Obsolescence and optimizing demand consensus for Turkey.

• Lead and reinforce Change Management by ensuring IBP drives Financial Planning and transforms into IBP and is constantly improving to support the achievement of Business, financial, customer and cost objectives reaching the aim to be the Core process in operations management.

• Work collaboratively with demand planning team and region Supply Chain for achieving Business and supply-chain management objectives through stocks management, demand planning and mitigating the IA constraints.

• Lead, Support, prioritize and prepare for New Products planned launches
  

Main Responsibilities

1. Process and Operational Performance

Forecast:

• Responsible for leading and optimizing forecasting performance of Turkey through robust validation monthly meetings with Finance and COMMERCIAL teams covering below:

• Challenge Brand / Sales teams on unjustified forecast change outside product performance trend.
• Focus on repeated main offenders to gather market insights.
• Attention to forecast of products with production limitations and with 24 months SL (MOQ, Plant delay, No frequent production).
• Implement Statistical forecasting (identification/ testing / execution)
• Review Forecast Performance KPIs and align on improving action plans
• Reach a consensus demand plan through collaboration with Sales and Brand teams
• Understand and highlight gaps vs budget plans through collaboration with Finance

• Work collaboratively to extend the forecast focus toward a mid to long-term horizon.
• Frequent quarterly Workshops for reinforcing the forecast performance KPIs improvement.

Obsolescence:

• Lead monthly a robust Obsolescence process meeting to assess risks in the scope of end to end stocks status and define action plan to optimize inventory levels & minimize Returns/Destructions collaboratively with finance, demand planning team and sales markets teams.

Suply Risk :

• Highlight supply risk in the weekly risk tracker for escalation and strive for action plan to mitigate the risks.

Sales In Sales Out (SISO) & Stock in Trade (SIT):

• Prepare and Provide SISO information beginning of every month for zone submission

NPL & Product Portfolio:

• Review current commercial product portfolio and new launch products supply pipeline.
• Work closely with demand planning team to provide supply visibility in order to sustain the optimal inventory strategies for existing, new and pruned SKUs.

Demand Mangement

• Review demand and supply scenarios, identify risks / gaps, develop recommendations and assess financial impact (YTD actual vs. plan)
• Arbitrate with demand planning team, COMMERCIAL TEAM, Finance, Sales and Customer Service to develop consensus on Sales-In.
• Defining and evaluating the best mitigation strategies and allocation rules coordinating with demand planning team to expedite replenishment requirements as per Business needs while identifying the constraints and opportunities at IA side.
• Improve Customer centricity, product availability and optimize inventory by improving reliability and anticipation of demand signal

Business Partnering:

• Facilitate and support regional Supply Chain organization in relevant reporting, Business visibility and performance optimization.
• Partner with Supply HUBs, Commercial, Finance, COMMERCIAL TEAM and Customer Service to improve top-line revenue through Demand Optimization and bottom-line profitability through better use of supply resources (Retail/Tenders)
• Lead, Structure and Formalize Standard Operating Procedures (SOPs) for activities falling under IBP Process with clear timelines and functional responsibility.
• Lead end-to-end integration of product value chain, ensuring consistency of decision and a strong link between strategic, tactical and operational levels
• Contribute to simplify our operating model, by implementing standardized Core processes

2. IBP (Integrated Business Planning)

• Strengthen process to become Business core management forum.
• Lead the IBP executive reviews with Turkey management to seek arbitration / decisions, where needed and develop clear action plans RACI in the scope of:

• Forecast and SC Performance KPIs.
• Demand supply matching analysis output.
• SISO outputs.
• Obsolescence outputs.
• Products portfolio update.
• Financial demand evolution versus budget/T1/T2.
• Risks and Opportunities highlights.

• Work closely with Finance, COMMERCIAL TEAM, Sales Heads, Brand teams and Regulatory for IBP process sustainability and Foster monitoring and facilitating the collection and updating of data.
• Ensure IBP Forecast and data are used as a common platform between Finance, COMMERCIAL TEAM, Sales, BOPs & Supply Chain.
• Foster GBU Business value creation, providing end-to-end vision through IBP
• Ensure implementation of Zone and AMEA Supply Chain IBP initiatives.

3. Change Management

• Drive a mind set for change management with “ONE Business plan” across functions.
• Lead Change Management amongst all stakeholders within Finance, Sales, COMMERCIAL TEAM, Supply Chain, HUBs, Regulatory & General Management by highlighting impact of IBP on short, mid & long-term Business moving further to IBP.
• Ensure greater alignment, active engagement and quick execution at Strategic, Operational and Transactional levels by ensuring collaboration and higher buy-in with Sales organizations.
• Conduct periodic reviews with CHC Head of Supply Chain Turkey and region Supply Chain to ensure adaptation to Business fluctuations and strategic initiatives in order to collectively achieve targets and smoothen change management.

4. Maintain Compliance 

• Abide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company

5. Ethical Leadership

• Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.
• Escalates any decisions, or seek the support of colleagues or management if personal knowledge and understanding is not at the level required to carry out any part of the role

6. Environmental and Safety Leadership

• To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work.  Employees are therefore expected to:
• Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment
• Report any accident, incident or near miss, whether it be of personal injury or property damage
• Assist in the investigation of accidents with the objective of introducing measures to prevent recurrence.
• Thoroughly read all safety documentation issues by the Company and comply with its requirements. Escalate any doubts or uncertainties to their supervisor and / or manager.

Key Working Relationships

Internal

Cross Functional Collaboration with:

• Zone and Region Supply chain management.
• Sales team.
• Brand & Innovation team
• Regulatory.
• Commercial Team.
• Finance.
• Performance Analytics
• Quality.
• Local and foreign plants
• External Manufacturing Supply Chain
• Supply Planners
• Export Platform.
• Customer Care and Imports
• Statistical Forecasting Hub

Occasional Contact with:

• Master Data Teams

About you:

Skills, Experience and Knowledge requirements

• Education:
  Master's or bachelor's degree in business, logistics or engineering.
  
  Experience:
• 7-10 years of experience in Supply Chain (with at least 3-5 years in Deman planning) in an FMCG company.
• Very good understanding of overall company processes, corporate culture & organization structure (Finance, Supply Chain, Commercial, Brand, Sales, …).
  
  Languages:
• Turkish– full professional proficiency.
• English – full professional proficiency.
• French – a plus
  
  Skills:
• Strong Communication and interpersonal skills.
• Strong Analytical skills
• Capacity to work transversally.
• Leadership skills.
• Lead change management.
• Project Management.
• Negotiation and influencing skills.
• Business acumen.
• Planning and organizing.
• Customer services orientation.
• Flexibility in mind set shuffle.
• Proficient in using MS Excel, PowerPoint, Power BI.

Why Choose us?

• an international work environment, in which you can develop your talent and realize ideas and innovations within a competent team.
• access to internal recruitment and development libraries - you can create your own career path within Sanofi; your professional development will be supported purposefully.
• flexible home office policy, with a possibility to work up to 50% of time from home, where you can easily schedule your office days
• an attractive package of benefits
• Employee Assistance Program (mental health support, legal and financial consulting)
• Gender neutral paid parental leave as well as volunteer days

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!