Manager Quality Services - Third Party Audits, North America

• Job title: Manager Quality Services (Third Party Audits), North America, Business Operations

• Location: Massachusetts Bio Campus, North America

• % of Travel expected: Travel required 60% or based business needs

• Job type: Permanent and Full time

About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people in over 100 countries at Sanofi are dedicated to making a difference on patients’ daily life, wherever they live and enabling them to enjoy a healthier life.

As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.

The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams in partnership with Business and Digital, and drive priority and transformative initiatives across M&S. The team members of Global M&S Services Hubs will act as partners in carrying out tasks and fulfilling responsibilities to support identified and established global quality processes from the hubs.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities

• Provide QA and Technical Support to Third Party Manufacturers (TPM) and Contract Manufacturer Organization (CMO), TPM/CMO Operations, Affiliates, and other Stakeholders.

• Responsible for compliance with Corporate and Divisional QA policies, procedures, standards, and specifications as well as country specific regulations depending on the TPM location and markets. 

• Ensure compliance to Corporate and Divisional QA requirements and identify and / or resolve Quality gaps and / or issues relating to product design, manufacturing quality programs and product start-ups at TPMs.

• Responsible for overall quality and safety of products manufactured at those facilities.

• Utilize understanding of QA systems and problem-solving tools to provide alternative solutions to quality issues.

• Manage supplier audits, ensuring cGMP and SOP alignment.

• Track market developments, regulatory changes.

• Follow up on CAPAs.

• Participate in audits, inspections, interface with specialists.

• Provide an assessment of supplier’s quality in place with regards to material compliance, as well as regulatory of CAPA before communicating it to be the request sites.

• Being a local quality contact between the Suppliers, Global Quality Suppliers & IA sites to facilitate follow up of improvements and exchange of quality information.

• Support audits lead by other auditors when specific expertise is needed (e.g. for cause audit with user sites representatives, highly sophisticated topic)

• Conduct on-site and remote audits of GxP and Health Regulated Third Party vendors to ensure compliance with regulations and company policies.

• Collaborate with stakeholders regionally for inspection preparedness.

About you

Experience:

• 3+ years of Compliance or Auditing experience.

• 5+ years of related experience in the pharmaceutical industry.

• Thorough knowledge of cGMPs, Code of Federal Regulations in drugs and biologics

• Should be knowledgeable in Quality functions of pharmaceutical industry.

• Experience in conducting on site audits, inspections and facing regulatory/health authority inspections/audits.

• Thorough knowledge of CAPA systems is required and experience is desirable

• Thorough knowledge of and experience in application of GMP requirements

• Experience managing third party manufacturers and/or contract manufacturer organization is preferred.

• Experience of working on manufacturing sites is an added advantage.

Required skills:

• Excellent problem solving and decision-making skills are critical to this position.  The successful candidate must be able to demonstrate their risk-based decision-making ability.

• Proficient in problem-solving, attention to detail, and good organizational skills.

• Work in a team-oriented, flexible, and proactive manner.

• Analytical skills and ability to multitask in a stressful environment.

Education:

• Bachelors/Master’s in Life Sciences/Healthcare, or related technical field; Doctorates/Ph.D would be an added advantage

Languages: Excellent knowledge of English language (spoken and written)

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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