Omnichannel Operations Manager

• Location: Reading, UK

About the job

Sanofi has currently the best and more robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter into the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos.

As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class omnichannel engagement strategy, incl. development of standards & best practices across markets and brand teams, as well as executional planning and support of local omnichannel approaches (incl. change management); GTMC will also collaborate closely with Digital to provide consistent tools.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main responsibilities:

• Leading local deployment of Omnichannel transformation programs leveraging artificial intelligence
• Driving cross-BU change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency
• Ensure effective communication, training, and adoption of changes across the organization
• Assessment of skillset requirements and deployment of training modules & contents to teams
• Communicate go-to-market strategies, results, and key insights to leadership and cross-functional teams, fostering alignment and understanding, and enhancing data-driven actions

About you:

• Business: Good analytical skills; Ability to prioritize; Over achievement against set objectives; Ability to take quality and agile decisions
• Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviors; Demonstrates a high-level drive, passion and ambition for high performance; Challenges continuously the status quo; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met
• Networking: Has experience of successfully delivering high performance in multicultural environments and in a matrix organization; Works well in cross-functional teams

Personal Characteristics: Hands-on, execution and result orientation, accountability, creativity, initiative, high persistence and resilience, stress management, learning agility, ability to work on one’s own, continuous improvement, listening skills.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

PursueProgress. Discover Extraordinary.