Key Account Manager AT1D

• Location: Denmark
• This is a hybrid position field based
• Job type: permanent, fulltime

About the job

At Sanofi, we are driven by one purpose – we chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible.

Our Autoimmune Type 1 Diabetes journey starts now, and you can help us chart a new course – not only for Sanofi but for preventive healthcare. Now is the time to add your strengths to ours!

Main responsibilities:

• Engage with segmented accounts (e.g., Centers of Excellence and other key accounts in the Autoimmune diabetes local care pathway) and specialists (Doctors and nurses) within Type 1 Diabetes (T1D) adult and children - and developing in-depth knowledge of each identified key account/Key HCP including strategic goals, value drivers, relevant business metrics, and unique emerging needs
• Understanding key accounts’ critical stakeholders (e.g., endocrinology and key decision makers), their roles, org. structure and how they influence each other in the ecosystem to ensure account/departmental coordination
• Developing understanding of target accounts (e.g., Centers of Excellence and other key accounts in the Autoimmune diabetes local care pathway) functioning and existing screening/infusion infrastructure to identify operational barriers that could prevent patients from accessing screening or treatment administration
• Development of strategic account plans, including prioritization, based on identified barriers and opportunities
• Co-creating solutions with accounts’ key decision-makers to remove operational barriers and supporting screening and monitoring initiatives
• Collaborate to establish screening and infusion infrastructure beyond Key Centers of Excellence, (e.g., specialized sites to develop home infusion solutions)
• Engaging with HCP´s (doctors and nurses within T1D adult and children) to convey a compelling narrative on T1D and screening and create general disease awareness (incl. T1D prevalence, severity and stages / disease progression pre-launch and treatment options post-launch) and tailoring engagement to the stakeholders’ level of maturity
• Leveraging omnichannel approach (e.g., F2F, social media, portals, etc.) to ensure a high-touch and personalized engagement with HCP´s ((doctors and nurses within T1D adult and children)
• Identifying and mapping referral network to provide guidance on which key stakeholders field teams need to engage with in priority to develop a streamlined referring process through multidisciplinary referral networks
• Collaborating with cross-functional field-based teams (e.g., Medical Engagement Lead and Market Access) in leading discussions on product access and formulary inclusion, administrative flows definition, and more generally to proactively address accounts’ needs  
• Coordinating cross-functional field team interactions with key customer accounts to ensure effective pull-through

About you

• Experience:
  • Desired experience in Specialty care / Rare disease / Type 1 Diabetes /Bio-Tech / Med-Tech
  • Commercial and/or medical experience

• Soft skills:
  • Demonstrated entrepreneurial mindset
  • Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships
  • Outstanding networking capabilities with strong negotiating skills
  • Ability to develop organizational capabilities while influencing others
  • Ability to prioritize multiple projects
  • Ability to work agile, demonstrate creativity and be a strong team player
  • Self-driven, results-oriented with ambition for optimal results
  • Ability to dynamically adjust priorities due to changing circumstances
  • Agile learner who is comfortable operating in complex environments

• Technical skills:

• Digital & Analytical skills: able to analyze data, feedback and turn it into insights
• Experience with communication on SoMe – or would like to improve
• Understands the concept of Omnichannel
• Experience with Power BI
• Proven ability to translate health system market knowledge and develop strategic plans with internal and external stakeholders
• Ability to execute tactical initiatives
• A solution-oriented mindset enabling effective and creative problem solving with customers' needs as a primary focus
• Expertise in clinical data, disease education and diagnostics
• Must achieve and maintain compliance with all applicable regulatory, legal, and operational rules and procedures, and require the same of his/her team
• Broad understanding of health system business, decision-making processes & market trends

• Education: BA/BS degree desired; Advanced degree preferred

• Languages: Strong communication and presentation skills in Danish both written and oral – and strong communication skills in English or with an eagerness to improve both written and oral communication

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
• Drive implementation science, powerful crowdsourcing and open innovation, discovering the ways to bring science to live faster, contributing to a patient first mindset
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave