Channel Development Manager

Job title: Channel Development Manager

About the Job

• The Channel Development Manager (CDM) is responsible for driving sales and ensure customer satisfaction across Trade (GT & KA), and ethical sectors and developing strategies to drive business growth and meet company KPIs.

• Develop and implement tailored account strategies to meet specific customer needs.

• Identify and pursue opportunities to expand business within existing accounts and acquire new clients, aligning efforts with company objectives to maximize potential.

• Conduct in-depth analyses and collaborate closely with the Macao team and cross-functional stakeholders to prioritize initiatives that unlock potential and maximize business opportunities in Macao

• Leverage data-driven insights to evaluate business performance across Sanofi/ total company, focusing on maximizing potential, recommending continuous improvements, and strengthening partnerships with key accounts.

Main responsibilities:

• Develop and implement channel sales strategies to achieve sales targets and company KPIs including to maintain sustainable growth of Carry-Over products in all channels

• Conduct in-depth analyses and collaborate closely with the Macao team and cross-functional stakeholders to prioritize initiatives that unlock potential and maximize business opportunities in Macao

• Identify and pursue opportunities to expand business within existing accounts and acquire new clients, aligning efforts with company objectives to maximize potential

• Conduct thorough research to identify emerging market trends and opportunities

• Identify and pursue new business opportunities, converting leads into clients

• Prepare and present compelling proposals and pitches to potential clients

• Leverage data-driven insights to assess overall business performance, with a focus on maximizing potential and recommending continuous improvements. This approach should not only enhance partnerships with key accounts but also engage the entire company, extending beyond the customer development team.

• Manage relationships with existing partners to maximize business opportunities.

• Monitor and analyse channel performance and provide insights and to formulate the right strategies.

• Formulate and evaluate the effectiveness of sales programs and price term, drive simplification in sales ordering process and define the right pricing strategy.

• Track and report on key performance indicators (KPIs) for channel sales.

• Manage channel budgets and allocate resources effectively.

• Collaborate with internal cross-functional team teams to drive flawless channel execution; resolve conflicts and issues that arise with channel partners.

• Develop and maintain a channel sales portal or platform.

• Share marketing intelligence, industry trends and best practices.

• Negotiate and finalize contracts with clients, ensuring favorable terms for the company

• Analyse customer data to identify trends and opportunities for improvement.

• Cooperate with supply chain department to manage inventory to ensure the supply to clients.

Contact with Others

Internal         -         Sales Team, Macao Team, Medical Team & Supply Chain

External        -         Doctors, Pharmacies, Distributor, Potential business partners  

About You

• University graduate, preferably degree holder in science

• Possess at least 6 years of solid experience in sales management; 2 years of which should be at a supervisory level.

• Proactive in managing relationship with trade partners, pharmacists and HCP.

• Good communication, people management and negotiation skills

• Ability to develop long-term strategies for growth and market expansion

• Analytical thinking with strong planning and organizing capability.

• Be motivated to take on rigorous challenges with high level of energy, commitment, and drive.

• Strong understanding of sales processes, techniques, and best practices.

• Experienced and skilled at interpreting data, digging out relevant insights and transformed to business plan to drive growth.

• Excellent verbal and written communication for engaging clients and stakeholders

• Ability to manage multiple projects and initiatives simultaneously

• Independent, responsible, strong problem solving, decision-making and coaching skills.

• Demonstrate superior organizational and multi-tasking skills.

• Flexibility to adjust strategies based on changing market conditions

• Understanding of financial metrics and budgeting for informed decision-making.

• Hands on PC knowledge

• Good command of spoken & written English & Chinese (Cantonese)